Walgreens Decision Means Some Customers Must Fill Prescriptions Elsewhere

Express Scripts customers who get their medications at the Walgreens have until Jan. 1 to choose a new drug store.

The Express Scripts website press room features a news release expressing shock about the decision by Walgreen’s to stop filling prescriptions for the pharmacy provider network based in North St. Louis County. You will find a news release on the matter on the Walgreens website, too. 

This quote from a Walgreens press release points to a breakdown where many contract negotiations often come to an impasse: money.

“Walgreens is committed to providing quality, convenient and cost-effective pharmacy services to our patients, but we cannot continue to deliver these services under the terms and rates Express Scripts offered. As the largest retail provider in their pharmacy network, we were surprised by Express Scripts’ ultimate stance during our talks, which made it clear to us that they no longer had an interest in continuing a meaningful relationship.”

Quoted in the St. Louis Post-Dispatch, the Express Scripts CEO George Paz said:

“It is shocking to us that Walgreens would back away from the table with six months to go in the current agreement, especially considering that negotiations are part of the normal course of business.”

More on the pharmacy feud

Local Walgreens locations include:

  • 441 North Kirkwood Rd., Kirkwood
  • 8571 Watson Rd., Webster Groves
  • 9801 Manchester Rd., Rock Hill
  • 12006 Manchester Rd., Des Peres


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