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Health & Fitness

BBB's Advice On Buying Experience Gifts For Dad

So you want to wow Dad with the experience of a lifetime this Father's Day? Maybe a whitewater raft trip, a balloon ride or a zip line tour?

Before you do, the Better Business Bureau has advice that can help you assure that the experience is a good one and that it doesn't eat a bigger-than-expected hole in your wallet.

Our BBB Business Reviews can tell you whether an outfitter has complaints on file with the BBB and show how they were resolved. The reviews also show how long a company has been in business, who is in charge and provide you with contact information and other relevant information.

Here are our six tips on booking tours and other experience gifts:

  1. Ask around for recommendations. Ask friends, verify references, and be sure to check out the BBB Business Reviews at bbb.org before handing over any money.
  2. Check for additional fees and limitations before purchasing. Make sure you know if any additional fees apply for things like equipment rental, meals and transportation. Check for other limitations; some high adventure activities restrict those with certain health issues.
  3. Make sure Dad’s schedule matches the times the activity can be done. Some outdoor thrills can only be done during a certain season or time of day; most require advance reservations.
  4. Check the refund policy and expiration date. When buying expensive items or gifts, get refund, exchange, warranty and guarantee policies in writing. Make sure you know the expiration date of the offer, and if a refund is available if Dad can’t make it for any reason. Some gift certificates and discount coupons are transferable and some are not. Are there any cancellation penalties? What is considered a valid cancellation reason for the buyer or the operator? Under what conditions is a full refund available? 
  5. Read rental agreements carefully. Make sure you have a written contract for any recreational rentals (cabins, all-terrain vehicles, campers, kayaks, motorcycles, etc.). The agreement should spell out base rental cost, daily fees, insurance, and other details such as time restrictions. If at all possible, visually inspect the rental prior to committing.
  6. Get the details in writing. For things like tours, classes, sightseeing and lessons, make sure you get all of the costs and features in writing. What services and equipment are included? Ensure taxes, service fees and other charges are clearly disclosed. Asterisks are commonly used to indicate restrictions, such as additional charges and time requirements. Look for a "conditions" clause. Read the small print to see if it alters the original offer. Get a gift receipt and enclose it with the present.
For more BBB news, visit the BBB website or follow the BBB on Facebook, Twitter or YouTube.


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